ONGOING SUPPORT & MAINTENANCE
Your website is a living asset. We keep it fast, secure, and up to date.
WHAT IS
ONGOING SUPPORT & MAINTENANCE?
A website is not a one-time project — it is an ongoing asset that requires care to stay effective. Our maintenance retainer covers everything needed to keep your site performing at its best: security monitoring, software updates, performance checks, and content updates, all handled by the same team that built it.
EVERYTHING IN
THIS engagement.
Security Monitoring & Updates
Daily uptime monitoring, SSL certificate management, and dependency updates applied as they are released. We catch vulnerabilities before they affect your site.
Monthly Performance Audits
Core Web Vitals scores, page speed benchmarks, and crawl health checks — with a brief report and any necessary optimizations applied.
Content Updates
Up to 2 hours of content changes per month included: text updates, new service listings, team member changes, image swaps, and minor page additions.
Managed Hosting
We handle hosting setup, DNS management, and renewals so you never have to worry about your site going down because a domain expired.
Backup System
Daily automated backups stored off-site with 30-day retention — so a worst-case scenario means restoring from yesterday, not losing everything.
Priority Support
Maintenance clients get same-day responses on business days. If something breaks, we fix it fast — not when we have capacity.
THE RESULTS
YOU CAN
expect.
- Zero website downtime surprises or security incidents
- Always-current performance and Core Web Vitals scores
- A single point of contact who knows your site inside and out
- No scrambling to find a developer when something breaks
- Regular improvements that compound over time
FREQUENTLY ASKED
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What does the monthly retainer cost?
Maintenance retainers start at $299/month for basic security and hosting, and scale up based on content update volume and performance reporting needs. We quote exact pricing based on your site and requirements.
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Do I need maintenance if my site never changes?
Yes. Even static websites need security monitoring, SSL certificate renewals, dependency updates, and performance checks. The web environment changes constantly — what is secure and fast today can become vulnerable or slow without maintenance.
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Can I hire you for maintenance on a site you did not build?
Yes, with a brief onboarding period so we can audit the existing codebase and hosting setup. Some third-party sites built on platforms we do not support may not qualify — contact us to discuss your specific situation.
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What happens if I need more than 2 hours of content updates?
Additional content work is billed at our standard hourly rate for maintenance clients, which is discounted from our project rate. We will always tell you before going over the included hours.
ONGOING SUPPORT & MAINTENANCE
across LA.
OTHER SERVICES
Web Design & Development
Custom-built from scratch. No templates. No shortcuts.
Technical SEO
The infrastructure that makes Google trust your website.
Brand Identity
The visual system that makes your business unmistakable.
Conversion Rate Optimization
More traffic is worthless if your website does not convert.
Mobile-First Development
Your customers are on their phones. Is your website ready?